🔐 Table of Contents
Our Privacy Commitments
These cards summarise b9com's core privacy commitments in plain English. The full binding Privacy Policy follows below. In any conflict, the full text governs.
Data Minimisation
We collect only the personal data that is necessary for the specific purpose it is needed. We do not collect data speculatively or beyond what is required for platform operation.
No Data Sales
Your personal data is never sold to third parties. We do not operate a data brokerage or share user information with advertisers for commercial profiling purposes.
SSL Encryption
All data transmitted to and from b9com is protected by SSL/TLS encryption. Sensitive data including KYC documents is handled through secure, access-controlled systems only.
Your Rights Respected
You have the right to access, correct, delete or port your personal data. You can exercise these rights at any time by contacting us through the details in Section 16.
Cookie Transparency
We use cookies and similar technologies to improve your experience. Our cookie policy is explained clearly in Section 11 so you understand what is collected and why.
Purpose Limitation
Personal data collected for one purpose is not repurposed for an unrelated use. Each data category is linked to a specific, documented processing purpose in this policy.
1 Introduction
This Privacy Policy ("Policy") is issued by b9com ("Platform", "we", "us", "our") and applies to all personal data collected, processed and stored in connection with your use of the b9com website located at https://b9com.cam and all related services (collectively, the "Platform").
b9com is an English-language online gaming information platform primarily serving users in Pakistan and elsewhere. We take your privacy seriously and are committed to handling your personal data in a responsible, transparent and secure manner, in accordance with applicable data protection principles.
This Policy should be read in conjunction with our Terms & Conditions. By accessing or using the Platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this Policy, you should discontinue use of the Platform.
2 Definitions
For the purposes of this Privacy Policy, the following definitions apply:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information relating to an identified or identifiable natural person ("data subject"), including name, email address, IP address, location data, device identifiers and financial information. |
| "Processing" | Any operation performed on personal data, including collection, recording, storage, use, disclosure, erasure or destruction. |
| "Data Controller" | The entity that determines the purposes and means of processing personal data. b9com is the Data Controller for data collected through this Platform. |
| "Data Processor" | A third party that processes personal data on behalf of the Data Controller, under written agreement and under the Controller's instructions. |
| "Consent" | A freely given, specific, informed and unambiguous indication by a data subject that they agree to the processing of their personal data for a defined purpose. |
| "KYC" | Know Your Customer — the identity and age verification process involving documents such as CNIC (Computerised National Identity Card) or passport. |
| "Cookies" | Small text files placed on a device by a website to store user preferences, session data and usage analytics. |
| "User" / "you" | Any individual who accesses or uses the Platform, whether registered or unregistered. |
3 Data Controller Identity
For the purposes of this Privacy Policy, the Data Controller responsible for your personal data is b9com, operating the Platform at https://b9com.cam. b9com determines the purposes and means by which personal data submitted to or collected through this Platform is processed.
Contact details for data-related enquiries are provided in Section 16 of this Policy. Please note that our contact email is provided as plain text only and is not a clickable link.
4 Personal Data We Collect
b9com collects personal data in the following categories, depending on how you interact with the Platform. We collect only what is necessary for the specified purposes.
5 How We Collect Personal Data
b9com collects personal data through the following mechanisms:
- Direct Submission: Data you provide voluntarily when registering an account, completing KYC verification, submitting a deposit or withdrawal request, contacting support, or completing any other form on the Platform.
- Automated Collection: Technical and usage data collected automatically via server logs, cookies, pixel tags, and analytics software as you navigate the Platform.
- Payment Providers: Financial transaction data received from payment processing partners when you initiate deposits or withdrawals. Payment provider names (e.g., Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank, Bank Alfalah) are familiar Pakistani payment rails referenced for context only — none of these providers endorse this Platform.
- Identity Verification Services: Data returned from third-party KYC/AML verification service providers following document submission and verification checks.
- Third-Party Sources: In limited circumstances, we may receive data from fraud prevention databases, credit reference agencies, or other publicly available sources to validate account information.
6 How We Process Your Data
b9com processes your personal data for the following specific purposes:
6.1 Account Management
To create, maintain, verify and administer your account — including processing registration information, managing login credentials, and communicating account-related updates.
6.2 Identity & Age Verification (KYC)
To verify that you meet eligibility requirements (18+ or the higher minimum required by the operator/licence jurisdiction) and to comply with Anti-Money Laundering (AML) obligations. KYC data is processed through secure encrypted systems and accessed only by authorised personnel.
6.3 Payment Processing
To facilitate deposit and withdrawal transactions via available payment methods, including familiar Pakistani payment rails such as Easypaisa, JazzCash, Raast transfers, and bank transfers through HBL, UBL, Meezan Bank or Bank Alfalah (where available in the cashier). Financial data is processed in accordance with applicable payment industry security standards.
6.4 Platform Improvement & Analytics
To analyse usage patterns, diagnose technical issues, improve Platform navigation and content relevance, and understand how Pakistani users interact with different sections of the Platform.
6.5 Responsible Gambling Compliance
To monitor usage patterns that may indicate problem gambling behaviour, to enforce deposit/loss/time limits set by users, to process self-exclusion requests, and to flag accounts where responsible gambling intervention may be necessary.
6.6 Customer Support
To respond to enquiries submitted via live chat, email or the Help Centre — including recording interaction history for quality assurance and dispute resolution purposes.
6.7 Legal & Regulatory Compliance
To comply with applicable legal obligations including AML reporting requirements, fraud prevention obligations, record-keeping requirements, and any lawful requests from competent authorities.
6.8 Marketing Communications
To send promotional content, bonus offers, and Platform updates — only where you have provided explicit opt-in consent. You may withdraw marketing consent at any time through your account preference settings or by contacting us at the address in Section 16.
7 Legal Basis for Processing
Where applicable data protection law requires a legal basis for processing personal data, b9com relies on the following bases:
- Contractual Necessity: Processing necessary for the performance of your account agreement with b9com — including account creation, KYC, payment processing, and support delivery.
- Legitimate Interests: Processing necessary for b9com's legitimate interests, including fraud prevention, platform security, analytics, and responsible gambling monitoring — provided those interests are not overridden by your rights and freedoms.
- Legal Obligation: Processing required by applicable law, including AML compliance, mandatory data retention periods, and responses to lawful regulatory requests.
- Consent: Processing activities for which you have provided a specific, informed and freely given consent — primarily direct marketing communications. Consent may be withdrawn at any time without detriment to other processing activities.
8 Data Sharing & Disclosure
b9com does not sell, rent or trade your personal data. We may share data with third parties only in the following limited and controlled circumstances:
- Service Providers (Data Processors): Third-party companies engaged to provide technical infrastructure, KYC verification, payment processing, customer support software, analytics, fraud detection and email delivery services. These processors are bound by written data processing agreements and may only process data on our specific instructions.
- Payment Providers: Financial data necessary to process your deposit or withdrawal may be shared with relevant payment processors. Familiar Pakistani payment contexts include Easypaisa, JazzCash, Raast and bank transfer processors. These parties process data under their own privacy frameworks and applicable financial regulations.
- Regulatory & Law Enforcement Authorities: Where required by applicable law, court order or regulatory obligation, we may disclose personal data to competent authorities. We will notify you of such requests where legally permitted to do so.
- Fraud Prevention Networks: Where fraud or AML risk indicators are identified, relevant data may be shared with fraud prevention databases or law enforcement bodies in accordance with legal obligations.
- Corporate Transactions: In the event of a merger, acquisition or sale of assets, personal data may be transferred to the acquiring entity, subject to equivalent privacy protections.
9 Data Retention
b9com retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal or regulatory obligations. The following general retention principles apply:
- Active Accounts: Personal data associated with active accounts is retained for the duration of the account relationship and for a defined period following account closure, as required by applicable AML and financial record-keeping obligations.
- KYC Documents: Identity verification documents (CNIC copies, passport images, proof of address) are retained for the period required by applicable AML legislation, typically a minimum of five years from the end of the customer relationship.
- Transaction Records: Financial transaction records are retained for the period required by applicable financial compliance obligations.
- Support Communications: Customer support interaction records are retained for a reasonable period for dispute resolution and quality assurance purposes.
- Marketing Data: Marketing consent records and associated contact data are retained until consent is withdrawn, plus a reasonable evidence retention period thereafter.
- Technical Logs: Server logs and technical data may be retained for security and fraud investigation purposes for a period determined by our security policy.
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with an individual.
10 Data Security
b9com implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration or disclosure. These measures include but are not limited to:
- SSL/TLS Encryption: All data transmitted between your browser and our servers is encrypted using industry-standard SSL/TLS protocols. Look for the padlock icon in your browser address bar when using the Platform.
- Access Controls: Access to personal data within b9com is restricted on a need-to-know basis. Only authorised personnel whose roles require access to specific data categories are granted such access, and access is logged and audited.
- KYC Document Security: Identity documents submitted during verification are stored in access-controlled, encrypted document storage. They are never transmitted through unsecured channels. Users must only upload KYC documents through the Platform's designated HTTPS-secured verification portal — never through WhatsApp, informal email or social media.
- Password Security: Account passwords are stored using industry-standard cryptographic hashing. b9com staff cannot retrieve your plain-text password.
- Incident Response: b9com maintains a data breach response procedure. In the event of a data breach affecting your personal data, we will notify affected users and relevant authorities in accordance with applicable obligations.
12 Your Data Rights
Depending on applicable data protection law in your jurisdiction, you may hold some or all of the following rights in relation to your personal data. b9com will make reasonable efforts to honour these rights subject to applicable legal constraints.
Right of Access
You have the right to request a copy of the personal data b9com holds about you, together with information about how it is processed.
Right to Rectification
You have the right to request correction of inaccurate personal data. You may also update certain account information directly through your account settings.
Right to Erasure
You may request deletion of your personal data where processing is no longer necessary, consent is withdrawn, or data has been unlawfully processed — subject to legal retention obligations.
Right to Restriction
You may request that processing of your data be restricted in certain circumstances — for example, while accuracy is contested or objection is pending determination.
Right to Portability
Where processing is based on consent or contract and carried out by automated means, you may request your data in a structured, machine-readable format.
Right to Object
You may object to processing based on legitimate interests, or to direct marketing processing. We will cease such processing unless we demonstrate compelling legitimate grounds.
To exercise any of the above rights, contact us using the details in Section 16. We will respond to verified requests within a reasonable timeframe consistent with applicable data protection obligations. We may need to verify your identity before processing a data rights request.
13 Minors & Age Restrictions
The b9com Platform is strictly intended for adults aged 18 years or older, or the higher minimum age required by the applicable operator or licence jurisdiction. We do not knowingly collect personal data from persons below the applicable minimum age.
If b9com becomes aware that personal data has been collected from a person below the applicable minimum age, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe your child has provided personal data to b9com, please contact us immediately using the details in Section 16.
Age verification is a mandatory step in our KYC process precisely to prevent underage access. We require documentary proof of age (CNIC or passport) and take underage access seriously as both a legal and ethical matter.
14 International Data Transfers
b9com operates internationally and your personal data may be transferred to, stored in, or processed in countries outside Pakistan. This includes transfers to jurisdictions where our infrastructure providers, KYC processors and payment partners operate.
- Where personal data is transferred outside your home jurisdiction, b9com will take reasonable steps to ensure that appropriate safeguards are in place, such as contractual data transfer agreements, to protect your data in a manner consistent with this Policy.
- b9com cannot guarantee that all jurisdictions to which data may be transferred offer the same level of data protection as Pakistan's legal framework or other jurisdiction-specific standards.
- By using the Platform, you acknowledge that your data may be processed in jurisdictions that may not offer equivalent protections to those available in your country of residence.
15 Changes to This Privacy Policy
b9com reserves the right to update or modify this Privacy Policy at any time. When changes are made, the "Last Updated" date at the top of this page will be revised accordingly.
16 Contact Us — Data Enquiries
For any questions, concerns or requests relating to this Privacy Policy — including data access requests, deletion requests, marketing opt-out requests or general privacy enquiries — please contact b9com using the details below. Our contact email is displayed as plain text only and is not a clickable link.
https://b9com.cam
We aim to respond to all data-related requests within 30 days of receipt. For complex requests, we may extend this period by a further 30 days and will notify you accordingly. We may need to verify your identity before processing any data rights request.
This Privacy Policy was last reviewed and updated on 1 January 2026. The operative version is always the one published at https://b9com.cam/privacy-policy at the time of access.
Your Data, Your Rights
Now that you understand how b9com handles your privacy, explore the rest of our platform — from cricket betting guides to responsible gambling tools and Pakistan payment method explanations.
🔞 Adults 18+ only, or the higher minimum required by the operator/licence jurisdiction. Gambling carries financial risk. Local laws may restrict online gambling. Please gamble responsibly.